Vinted Users Voice Frustration Regarding Size Updates
Shoppers are voicing their frustration due to a modification that led to products showing incorrect sizing.
The popular resale platform has altered its sizing categories for women's and children's garments without notifying every member regarding the update.
Social Media Backlash
Countless users and merchants are posting online claiming that product pages now present an altered size classification than originally posted as a result of the reclassification.
The company said the updated approach better aligns with other platforms.
They have suggested members to review their products and manually change the size where appropriate, resulting in member annoyance.
Sizing System Updates
Earlier, the measurements included one number and one letter, such as S/8 or M/10.
The revised method features a letter with a size spectrum like S/UK 8-10.
For certain items, the size labels have been reassigned - such as a large size used to be a 12 but is now a UK 16-18.
Shopper Experiences
A fashion influencer, who produces content about larger sizing, explained the modification "makes transactions more difficult".
"Few clothing companies classify XL as 20-22," as the platform currently indicates.
Stephanie Gallen, based in Glasgow, explained products she uploaded on Vinted with size 14 labels were displaying on the service as size 20–22.
"If buyers measuring 20-22 acquire them they're going to be very disappointed," she said.
Necessary Adjustments
Charlotte Lunn, located in England, said she had been left angered due to the update requiring manual adjustment the measurements for "each individual item".
"This situation is especially annoying, as I'm chronically ill and platform income has been essential for me since losing part of my income," she explained.
Marketplace Information
The app has more than 100 million shoppers, comprising 18 million UK members.
It has proved a popular alternative to second-hand platforms like eBay and Depop.
This represents another occasion where an unanticipated change to the app has proved unpopular: earlier, the platform withdrew an update regarding delivery choices following member complaints.
